Gateway to Claims Transformation
The words ‘platform’ and ‘ecosystem’ are trending and in danger of becoming overused and losing their true meaning, but when used in the proper context they are powerful and highly relevant.
The insurance claims management process is a perfect use case for just how critical these structures can be in achieving transformation.
And my latest endeavor with Claim Central Consolidated is an excellent example of a platform and ecosystem that enables carriers to make that happen.
The property claims process has historically been stubbornly long, complex and more costly than necessary.
The factors contributing to these conditions include a disjointed overall workflow, which is a result of the many manual tasks, different staff and third-party skills required and the disparate, non-integrated systems needed to fully adjudicate and resolve the claim.